Privacy Policy.
KWR SECURITY LLC, a limited liability company located at 14406 S Fox Creek Dr, Herriman, Utah 84096, United States ("KWR SECURITY," "we," "us," or "our"), operates the website www.kwrsecu.shop and provides installation contracting services. This Privacy Policy describes what information we collect, why we collect it, how we use and share it, and the choices available to you.
1. Scope of this Policy
This Privacy Policy applies to personal information collected through our website at www.kwrsecu.shop (the "Site"), through email, telephone and other communications with our company, and in the course of quoting and performing installation services (the "Services"). It does not govern third-party websites or services linked from the Site, which are subject to their own privacy policies.
By using the Site or communicating with us, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not use the Site or submit personal information to us.
2. Information We Collect
2.1 Information you provide to us
- Inquiry and survey data. When you request a site survey, email us or call us, we collect your name, organization, email address, telephone number and the contents of your request, including site details and scope descriptions.
- Contract and site data. To perform Services, we collect contract details, site addresses, access and scheduling information, billing and payment records, and documentation such as site photos, as-built records and commissioning sheets.
- Correspondence records. We retain emails, letters, call notes and site logs relating to surveys, contracts and completed work.
2.2 Information collected automatically
- Technical log data. When you visit the Site, our hosting provider may automatically record standard technical information such as IP address, browser and device type, referring page, pages viewed and access timestamps.
- Cookies. The Site is a static website and does not set tracking or advertising cookies. Our hosting provider (Firebase Hosting, operated by Google) processes technical data as described in Section 5.
2.3 Information we do not seek
We do not knowingly collect sensitive personal information through the Site and we do not engage in behavioral advertising or cross-site tracking. Site photographs are taken for installation documentation purposes only.
3. How We Use Information
We use collected information to:
- Schedule site surveys and prepare written scopes and proposals;
- Perform installation services, including site access and scheduling;
- Maintain site logs, as-built records and commissioning documentation;
- Issue invoices, receive payments and maintain business records;
- Communicate about projects, scheduling and warranty matters;
- Operate, maintain and secure the Site;
- Meet legal, tax, licensing, insurance and regulatory obligations;
- Establish, exercise or defend legal claims.
We do not use personal information for automated decision-making or profiling, and we never sell personal information.
4. Legal Bases for Processing
Where applicable law requires a stated legal basis, we process personal information on the following grounds:
- Contract. Processing needed to quote a scope, enter into a services agreement or perform work under a contract with you.
- Legitimate interests. Operating our contracting business, documenting completed work and securing our systems, where not overridden by your rights.
- Legal obligation. Retention and disclosure required under licensing, tax, insurance or other applicable law.
- Consent. Where processing relies on consent, you may withdraw it at any time by contacting us.
5. How We Share Information
We do not sell, rent or trade personal information. Disclosure occurs only in these limited cases:
- Service providers. The Site is hosted on Firebase Hosting (Google LLC); email and business systems are handled by providers acting on our behalf under their own terms and safeguards.
- Project participants. General contractors, property managers and inspectors involved in your project receive the information needed to coordinate the work and inspections.
- Insurers and authorities. Licensing bodies, insurers and permitting authorities may receive information where required for compliance, claims or inspections.
- Legal requirements. We may disclose information where required by law, regulation, legal process or governmental request, or to protect the rights, property or safety of KWR SECURITY LLC, our customers or others.
- Business transfers. In a merger, acquisition or asset sale, information may transfer as part of the transaction, subject to this Policy.
6. Data Retention
Personal information is kept only as long as needed for the purposes in this Policy. Inquiries that do not lead to a contract are generally retained for up to twenty-four months. Contracts, site logs, as-built records and warranty documentation are retained for the period required by tax, insurance and construction-defect law — typically seven years or longer. Information no longer needed is deleted or anonymized.
7. Data Security
We maintain reasonable administrative, technical and physical safeguards, including encrypted transport (HTTPS) on the Site, access controls on contracts and project records, and limiting file access to staff who need it. No transmission or storage method is fully secure; if we become aware of a breach affecting your personal information, we will notify you and regulators as required by law.
8. Your Rights and Choices
Depending on your state of residence, you may have some or all of the following rights:
- Access. Request a copy of the personal information we hold about you.
- Correction. Request correction of inaccurate or incomplete data.
- Deletion. Request deletion, subject to legal and record-retention requirements.
- Restriction & objection. Request limits on, or object to, certain processing.
- Portability. Receive your data in a structured, commonly used format.
- Non-discrimination. Exercise your rights without discriminatory treatment.
Residents of states with comprehensive privacy laws — including Utah, California, Virginia, Colorado and Connecticut — may exercise these rights by writing to chensiyu@kwrsecu.shop. We do not sell personal information or share it for cross-context behavioral advertising, so there is no sale or sharing to opt out of. We verify requests and respond within the legally required period.
9. Children's Privacy
The Site and Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
10. International Visitors
We are located in the United States and process information in the United States. If you access the Site or contact us from abroad, you understand your information will be transferred to and processed in the United States, whose data protection laws may differ from yours.
11. Third-Party Links
The Site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
12. Changes to this Policy
We may update this Policy to reflect changes in our practices, the Site or applicable law. The "Last updated" date above shows the current version. Material changes are posted here; continued use of the Site after a change constitutes acceptance.
13. Contact Us
Questions, requests or complaints about this Policy or our data handling may be directed to:
KWR SECURITY LLC
14406 S Fox Creek Dr
Herriman, UT 84096, United States
Email: chensiyu@kwrsecu.shop
Telephone: +1 989 847 9654